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Delta Airlines Cancellation & Refund Policy

What to do if your Delta flight is canceled?

First, follow the steps that Delta provides in its communication. If you receive a cancellation notification via text, email or an alert in your Delta app, there's probably a link offering you flight options.


From there, you can re-book yourself on an alternative flight or sometimes by selecting a departure or arrival airport other than your origin.


For advanced booking and group travel

If you have paid to upgrade your seat (perhaps with a regional or global upgrade certificate that you have selected as a preferred benefit for being a Top Medallion member) or are traveling with a group or unaccompanied minor , then things get more complicated. Sometimes, these upgrades may not transfer to your new flight or may have limited availability. This will require you to call Delta Reservations (if you have Medallion elite status, they have a dedicated number to call for faster service) or contact Delta through the messaging feature within the app.


delta airlines cancellation and refund policy
delta airlines cancellation policy

As long as the ticket is issued by a joint venture partner, SkyTeam or Delta's codeshare partner, Delta will be able to assist you. If the Delta flight was canceled and the ticket was offered by another carrier with which Delta has an agreement or delta airlines cancellation policy they may also be able to help.

You can purchase your ticket (any type) directly from Delta and cancel it within 24 hours.

  • Delta cancels your flight.

  • Delta delays your flight by more than 120 minutes.

  • You have purchased a refundable fare.

  • The death of the passenger/travel companion, and you can submit documents related to this.

  • You are a Delta Platinum or Diamond Medallion member and hold an award ticket.

  • You receive an order for sudden military deployment (subject to documentary proof).

  • Any special circumstances that prevent you from catching your flight — but only at Delta's discretion. Booking Delta Air Lines flights is fairly simple these days.


Moreover, the airline has very simple and straightforward policies and rules for the convenience of its customers.


  1. This airline is among the major airlines with which people around the world often travel.


  2. Therefore, staying on top of the cancellation policy during unexpected times is an excellent idea.


  3. If you have to cancel your ticket with Delta Airlines, you must know Delta's cancellation rules within 24 hours.


  4. After making a reservation with airlines, the next 24 hours you get is a time period to facilitate cancellation.


  5. According to this rule, you can cancel your flight with this airline without any fines within this 24-hour period.

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